Platform / Integrations
Operious connects to your existing stack. Every integration is governed.
No rip and replace. Operious operates as the governance layer alongside your existing helpdesk, CRM, telephony, and issue-tracking infrastructure.
| System | Category | Integration Type | Status |
|---|---|---|---|
| Zendesk | Helpdesk/CX | Channel adapter + webhook | Available |
| Salesforce | CRM | Outbound webhook + events | Available |
| ServiceNow | ITSM | Outbound webhook | Available |
| Jira | Issue tracking | Governed dispatch | Available |
| Linear | Issue tracking | Governed dispatch | Available |
| Twilio | Voice/SMS | Media streams | Available |
| WhatsApp Biz | Messaging | Cloud API | Available |
| Email (SES/SMTP) | Inbound/outbound | Available | |
| Shulex | E-commerce CX | Webhook adapter | Available |
| Lark | Messaging | Webhook adapter | Available |
| Shopify | E-commerce | Read-only enrichment | Available |
| Slack | Internal | Notification channel | Roadmap |
| SAP | ERP | Webhook | Roadmap |
All integrations pass through the Operious governance layer. Outbound data is never transmitted without a persisted governance authorization decision. Tenant credentials are encrypted and never returned in API responses.