Platform / Implementation
Phase 1
Solutions architect reviews your current operational stack, identifies target workflows, maps channel integrations, and defines governance policy requirements.
Deliverable: Technical scope document and integration plan.
Phase 2
Governance policies configured for your workflows. Threshold calibration for automated vs. approval-required actions. Channel connections tested against staging.
Deliverable: Configured governance environment.
Phase 3
Channel adapters connected. Inbound routing verified. Outbound dispatch tested. End-to-end governance traces reviewed with your operations team.
Deliverable: Integration-complete staging environment.
Phase 4
Full production deployment. Live governance enforcement. Audit trail active from first contact. Operations team briefed on Command Center and approval workflow.
Deliverable: Production system with live audit trail.
Post-launch